Across the state, NB|AZ associates live the bank’s core values every day. From interactions with clients to the day-to-day working relationships with coworkers, they are an important part of what make NB|AZ a community bank. In recognition of embodying the core values, NB|AZ awarded the following employees with Volunteer of the Quarter awards in 2017.
Q1: Carolina Mardueño
Project Manager in Technology & Channel Delivery
NB|AZ prides itself on being a community bank, and Carolina Mardueño is no stranger to her own community. Recognized for her selfless displays of volunteerism, Mardueño has worked with such groups as Junior Achievement of Arizona, Association of Financial Professionals of Arizona, Phoenix Community Emergency Response Team, and her church.
“Because NB|AZ values volunteerism, I feel this recognition means something special,” says Mardueño, who has been with the bank for 18 years. “I know the company really means it when they talk about being a community bank.”
Of her willingness to volunteer her time and efforts, Mardueño says, “It gives me a greater sense of purpose [and] adds value to my life. Everyone has a baseline by which they operate—you work so you can have money to live. But beyond that, it’s really great to have something extra.”
Being the eternal optimist that she is, Mardueño believes every single person can find a cause. “There are plenty of excuses: ‘I’m not prepared,’ ‘It’s just not inside of me,’ or ‘I don’t have time,’” she says. “But just try it. Look within your community, and don’t be scared. Even if you find one, singular cause or group, it still matters and makes a difference.”
Q2: El Ndoye
Branch Manager, Oro Valley
Ever the busy volunteer, El Ndoye has been working to help resettle refugees in the Oro Valley and Tucson areas. “We try to help them get set up,” he says. “Really just trying to be a resource for them in any way possible.”
Inspired by his work with refugees, Ndoye founded his own charitable foundation in 2010. The Forgotten Children seeks to provide necessities like clothing, food and school supplies to underprivileged children in Senegal, Africa.
“I was born and raised in Senegal, and I was drawn to the kids there,” he says. “I visited once and saw many of them had very little, so I wanted to help.”
Today, Ndoye and The Forgotten Children have not only helped provide the basics to many of the children in Senegal, but are also in the process of constructing a boarding school for the kids. “I was taught as a child to help those in need, no matter what,” he says.
As winner of the Volunteer of the Quarter, NB|AZ will donate $250 to the Greater Oro Valley Chamber of Commerce Foundation, which provides scholarships to help local youth afford a college education.
Q3: Jennifer Scott
Retail Operations Supervisor, Payson
A dedicated volunteer with the Salvation Army, Jennifer Scott has been a lead volunteer with the Payson unit for 18 years. In that time, she has worked on a number of projects, including the Angel Tree program, and initiatives focused on helping families and children in need. But one volunteer effort stands out in Scott’s mind as having a significant impact.
The Payson Salvation Army and its volunteers were called to assist tenants of a senior apartment complex damaged from a fire caused by a burning candle. More than 40 tenants were displaced and had to find temporary housing.
“All the [local] nonprofits came to together to assist. The Salvation Army was able to assist during the emergency stage, right after it happened, by putting these tenants in hotels for the first seven days,” Scott says. “Many of the seniors were traumatized and just being able to offer some relief was very rewarding to me.”
Scott says what drives her to volunteer and give back to her community is the joy she gets from meeting new people and building ongoing, trustworthy relationships with the people she meets.
“I receive self-satisfaction and pride knowing I’ve made a difference in someone’s life,” she says.
National Bank of Arizona has been named No. 1 Bank by Ranking Arizona, the largest business opinion poll in the state. It is the 15th time the bank has taken the top spot in the popular poll.
Ranking Arizona participants vote for businesses based on the quality of product, service and who they would recommend doing business with in the state. Their responses are assembled and ranked according to their total number of votes.
The opinion poll has grown in popularity over the years, with businesses across all sectors vying for the coveted No. 1 ranking. Banking customers have consistently and overwhelmingly cast their votes for NB|AZ.
NB|AZ has been serving Arizona for more than 30 years and operates 59 branch locations in 44 communities. The bank has built its reputation on providing local expertise and delivering an unwavering commitment to exceptional service.
The full-service community bank offers unique business and personal financial solutions that help customers manage and grow their bottom line. NB|AZ is also committed to serving nonprofit banking needs, helping support this vital sector of the Arizona community.
As part of its commitment to customers, NB|AZ also works to tell client stories and celebrate client successes through its Elevate AZ magazine and “Arizona Business Today” TV and radio campaign.
In December, the 47th Annual NB|AZ Fiesta Bowl Parade helped kick off the Valley’s new year celebrations in grand style. Stretching two miles down Central Avenue in Phoenix, the parade featured brilliantly colored floats, balloons, marching bands and local celebrities and entertainment.
This is the fourth year NB|AZ has been the title sponsor of the parade. It is estimated that more than 100,000 residents and tourists were at the parade, making it the highest-attended, single-day event in Arizona.
“We are thrilled to be back as title partner for the National Bank of Arizona Fiesta Bowl Parade,” said Curt Hansen, executive vice president and chief operating officer, in an interview with the Arizona Office of Tourism. “Building community is a primary focus for NB|AZ and by continuing to partner with the Fiesta Bowl in this Valley tradition, we are supporting the thousands of volunteers, participants, organizations and fans that make this event so special.”
The Honorary Car featured Tony Banegas, executive director of Children First Foundation, and Pam Keefe, vice president, nonprofit relationship manager at NB|AZ. In addition, Arizona Coyotes legend Shane Doan was the grand marshal of the parade, which paid tribute to the Valley of the Sun through the “Champions of the Community” theme.
Dine for a Cause
On a crisp October evening, more than 1,100 people came out to enjoy delicious food, exceptional wines and rousing entertainment at the 11th annual Taste of the Biltmore. Each year, the bank’s signature food-and-wine event kicks off the Valley’s social season, and features the Valley’s top restaurants and chefs in support of local charities. This year’s lineup of restaurants included:
Bruce Brown Catering
Nektar Juice Bar
Short Leash Hot Dogs
Infusion Coffee & Tea
Nothing Bundt Cakes
The Herb Box Catering + Events
Even Stevens Sandwiches
Z’Tejas Southwestern Grill
Hopdoddy Burger Bar
Pork on a Fork
Press Coffee Roasters
Young’s Market (wine and beer)
The Adobe Restaurant
As guests wined, dined and enjoyed music by local food truck and mobile radio station Soundbite, they also helped raise proceeds for Family Promise of Greater Phoenix, a nonprofit organization that provides emergency shelter and social services to help families move toward independent housing and self-sufficiency.